Your NVQ level 2 & 3 Business & Administration journey

Help your staff develop into highly skilled, highly effective business people. Our Business and Administration NVQ can save your business money, improve performance and increase productivity.

Business and administration skills are in many roles, yet it can be difficult to find people with the skills your business needs. 

The Business and Administration NVQ lets you develop these essential skills amongst your existing workforce. 

Who is the Business and Administration NVQ for?

This NVQ is for people working in administration-based roles at junior secretary or administration assistant level, who want to develop their skills, knowledge and understanding.

What will my staff learn?

Your employees will study a number of units, including:

• Working within a business environment
• Working effectively with other people
• Managing a diary system
• Maintaining customer relations
• Storing, retrieving and archiving information
• Research and report writing
• Organising and supporting meetings
• Business software, including Word, spreadsheets, databases and Powerpoint.

How is the NVQ structured?

To help your staff develop a tailored programme to meet their specific needs, the Business and Administration NVQ includes a work profile tool.  By analysing their current role, it identifies the most relevant units.

This means you can have several staff each taking a different route to achieve a Business and Administration NVQ, each with learning outcomes that relate to their own particular role.

To achieve the Level 2 Business and Administration NVQ, five units must be completed. Two of these are mandatory:

To achieve the Level 3 Business and Administration NVQ, six units must be completed. Two of these are mandatory:

• Carry out your responsibilities
• Work within your business environment

Three optional units are selected, which include the following areas:

• Managing a diary system
• Working effectively with other people
• Storing, retrieving and archiving information
• Business software, including Word, Excel,
• Access and PowerPoint

How is the Business and Administration NVQ delivered? 

Each employee has an initial assessment to identify any gaps in their knowledge, and which units are appropriate for them. Work-based learning and previous experience can be taken into account.

The qualification is awarded when evidence of competence in the workplace has been successfully collected and assessed. 

Don't forget, you maybe eligible for free training.

View our course fee's section for fee remission criteria and programme requirements.